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White label

Serve checkout on your own domain, and send your customers emails in your brand.

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Your payers and subscribers can see your brand from start to finish: checkout on a name of your own, such as pay.example.com, and emails with your name, logo and colors.

Checkout on your own domain#

Add a name under Settings → Domains in the dashboard (it takes the settings' manage permission and a fresh second factor), then create the two DNS records it shows, at your DNS provider:

RecordValue
pay.example.com CNAMEdomains.nowgate.io. At a zone's apex, which can't hold a CNAME, A and AAAA records with its addresses instead
_nowgate.pay.example.com TXTnowgate-verification= and the token the dashboard shows

Nowgate checks both records, asking two public DNS resolvers run by different operators, and both must agree; Check now asks them at once, at most once a minute. Then Nowgate obtains a certificate for the name through ACME and serves your checkout there.

StatusMeaning
pendingWaiting for the records: checked every 5 minutes for an hour, then hourly
verifiedThe records check out; waiting for a certificate
activeServed, with a certificate
errorA certificate couldn't be obtained after its retries; try again
suspendedThe records were lost for three days in a row; no longer served
failedNot verified within 7 days, or suspended for 30; try again
  • Choose it for checkout links (one name at most, with a fresh second factor), and your payments', links', invoices' and subscribers' pages use it: in checkout_url and subscriber_url, in webhooks and in emails. If the name stops working, new links fall back to Nowgate's own address, and links already sent keep working there.
  • Only your pages are served on your name: another merchant's link answers "not found" there.
  • White label: on your name, checkout shows your brand alone, without Nowgate's mark.
  • Limits: 3 names. A name verified by another merchant can't be added.
  • Certificates are renewed at two-thirds of their lifetime. Members who manage settings get an email when a name becomes active, and if it's suspended or its certificate can't be renewed.

Emails in your brand#

Receipts and subscribers' emails carry your brand:

  • Your name as the sender's: "Lumen Coffee via Nowgate", from Nowgate's address, so the email is authenticated as Nowgate sends it.
  • Replies go to your support email.
  • Your logo, attached to the email itself, so it shows even where remote images are blocked, and your accent color, with a text color that keeps it readable.
  • The footer says who sent it and why.

Set your display name, logo, color and support email in the dashboard's general settings. Settings → Emails shows what your emails carry and previews a receipt in each of checkout's ten languages; the subscriptions' settings preview every email subscribers get.